microsoft Training Academy
Performance analysis and multi-level qualification of telesales teams in Central Eastern Europe, with the goal of improving sales performance significantly.
- Analysis of organisational structure, resources, sales performance and potentials, with subsequent restructuring.
- Implementation of multi-level qualification programs for management and telesales force.
- Daily target agreements, feedback and performance-related payment / incentives.
Increase of revenue
Increase of sales by
Increase of Customer Satisfaction
by excellent relationship management and advanced product knowlegde
for telesales teams