m-net training academy

TASK

Building a training academy in order to develop long-term performance and sales increase of retail store teams.

SOLUTION

  • Customised mystery shopping programs combined with on-the-job coachings to improve sales performance immediately.
  • Multilevel sales qualification and CRM trainings in order to deliver sales excellence and best customer service.
  • Leadership Development program for shop managers.

Excellence at the POS

by qualified and professional sales staff

Significant increase of  confidence level

after trainings

Increase of customer satisfaction

by improved relationship management & sales competence