m-net training academy
TASK
Building a training academy in order to develop long-term performance and sales increase of retail store teams.
SOLUTION
- Customised mystery shopping programs combined with on-the-job coachings to improve sales performance immediately.
- Multilevel sales qualification and CRM trainings in order to deliver sales excellence and best customer service.
- Leadership Development program for shop managers.
Excellence at the POS
by qualified and professional sales staff
Significant increase of confidence level
after trainings
Increase of customer satisfaction
by improved relationship management & sales competence